Terms of Service

Lina is a personal AI companion you can text. She is designed for conversation, journaling, and personal reflection.

Lina is not a doctor, therapist, or licensed professional of any kind. She does not provide medical, psychological, legal, or financial advice. Information from Lina is not a substitute for professional consultation. For any health, mental health, legal, or financial decision, please consult a qualified professional.

You must be at least 18 years old to use Lina.

You're responsible for keeping your login credentials confidential and for all activity under your account. Notify us promptly if you believe your account has been accessed without your permission.

• Lina costs $12.99 USD per month, billed automatically each month.
• New users receive a 3-day free trial. If you do not cancel before the trial ends, you will be charged the monthly price.
• Payments are processed by Creem.io, our merchant of record. By subscribing, you also agree to Creem's terms of service.
• You can cancel anytime from your account settings. Cancellation stops future renewals; your current billing period remains active until its end.
• Prices may change. We will notify you before any price change affects your account.

We offer a refund within 7 days of your initial charge if you have not made substantial use of the service. Refund requests after that period are reviewed case by case. To request a refund, email support@lina.app.

You agree not to:

• Use the service for any illegal activity.
• Attempt to extract, scrape, copy, or reverse-engineer the service or the AI models that power it.
• Impersonate another person or share another person's information without their consent.
• Use the service to harass or harm yourself or others.

If you are in crisis or considering self-harm, please contact your local emergency services or a crisis hotline immediately. Lina is not equipped to handle emergencies.

The Lina service, brand, software, and content are owned by us. You retain ownership of the messages you write, but you grant us a worldwide, non-exclusive license to store, process, and use your content as needed to operate the service.

Lina's responses are generated by artificial intelligence, powered by OpenAI's GPT family of models. Lina is an independent product and is not affiliated with, endorsed by, or sponsored by OpenAI.

Responses may be inaccurate, outdated, incomplete, or inappropriate. Do not rely on Lina for any decision that has legal, medical, financial, or otherwise significant consequences.

We may suspend or terminate your account if you breach these Terms or use the service in a way that harms others or the service itself. You may delete your account at any time from your settings.

The service is provided "as is" and "as available," without warranties of any kind, express or implied, to the maximum extent permitted by law.

To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the service is limited to the amount you paid us in the twelve (12) months preceding the claim.

These Terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict-of-laws principles.

We may update these Terms from time to time. We'll notify you of material changes via email or an in-app notice. Continued use after changes means you accept the updated Terms.

Questions about these Terms? Email us at support@lina.app.